Customer Service / Call Center

الزيارات: 296

البلد: الإمارات

المنطقة: دبي

قطاع الصناعة: الإتصالات

نوع الوظية: دوام كامل

**Urgent Hiring for Customer Service / Call Center**

We are urgently hiring both male and female candidates for customer service / call center positions.

**Customer Service Responsibilities:**

- Manage large amounts of incoming phone calls

- Generate sales leads

- Identify and assess customers’ needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid, and complete information using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts, and file documents

- Follow communication procedures, guidelines, and policies

- Take the extra mile to engage customers

**Requirements and Skills:**

- Proven customer support experience or experience as a Client Service Representative

- Track record of over-achieving quota

- Strong phone contact handling skills and active listening

- Familiarity with CRM systems and practices

- Customer orientation and ability to adapt/respond to different types of characters

- Excellent communication and presentation skills

- Ability to multi-task, prioritize, and manage time effectively

**Benefits:**

- Salary: 4000-5000 AED

- Free visa, accommodation, transportation, food, medical insurance, commission, and bonus

- Any nationality is welcome to apply

**Contact / Application:**

- Send your CV via WhatsApp: 0544987506

- Email: info.mnmgroup1990@gmail.com

**Note: Immediate Hiring**

Don’t miss this opportunity to join our team!

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